Shipping policy
SHIPPING POLICY
Jimmy + Jo GmbH | Düsseldorf, Germany
Last updated: June 2026
§ 1 SCOPE OF DELIVERY
Jimmy + Jo GmbH ships exclusively to countries within the European Union (EU). We do not currently offer shipping to non-EU countries, including Switzerland, the United Kingdom, Norway, or other third countries.
§ 2 PROCESSING TIME
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or German public holidays (including NRW regional holidays) will be processed on the next available business day. During peak seasons (sales events, Christmas, summer collections), processing may take up to 3 business days.
§ 3 SHIPPING RATES & ESTIMATED DELIVERY TIMES
| Destination | Shipping Method | Estimated Delivery | Cost |
|---|---|---|---|
| Germany | DHL Standard | 1–3 business days | €3.99 (free over €50) |
| Germany | DHL Express | Next business day | €7.99 |
| Austria, Netherlands, Belgium, Luxembourg | DHL / GLS Standard | 2–4 business days | €6.99 (free over €75) |
| France, Italy, Spain, Portugal | DHL / GLS Standard | 3–5 business days | €8.99 (free over €100) |
| Poland, Czech Republic, Hungary, Slovakia | DHL / GLS Standard | 3–6 business days | €8.99 (free over €100) |
| Denmark, Sweden, Finland, Ireland, Baltic States | DHL / GLS Standard | 4–7 business days | €10.99 (free over €100) |
| All other EU Member States | DHL / GLS Standard | 4–8 business days | €10.99 (free over €100) |
* Delivery times are estimates from dispatch date and may vary due to carrier workloads or local conditions.
§ 4 VAT & PRICING
All prices displayed in our store are inclusive of German VAT (19%) for orders shipped within Germany. For orders shipped to other EU member states, VAT is applied in accordance with EU OSS (One-Stop Shop) regulations effective since July 2021 (VAT-ID: DE272553852). Customers will not incur any additional taxes or customs duties, as all shipments remain within the EU single market.
§ 5 ORDER TRACKING
Once your order has been handed over to the shipping carrier, you will automatically receive a shipping confirmation email containing your tracking number and a link to monitor your delivery status.